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Accessibility at Under the Umbrella Bookstore

Under the Umbrella is committed to providing an accessible space (online and in person) to all members of the queer Salt Lake community, including those with visual, hearing, cognitive, and physical disabilities. We continually strive to improve the accessibility of our website and our brick-and-mortar space for everyone.

Accessibility Measures

Here are a few measures we have taken to ensure digital and physical accessibility. Certain items are discussed in more detail below as well.

  • Accessibility is an integral part of Under the Umbrella's mission statement. 

  • We prioritize stories by and about disabled queer people.


We welcome feedback from our community. Please contact us if we have failed to provide accessibility measures that work for you. You can email hello at undertheumbrellabookstore dot com. We strive to respond to all feedback within five business days and propose a solution within ten business days.

Accessibility Information


There is free two-hour parking along 200 South and 500 West near the store. Parking enforcement regularly patrols the area, so please plan accordingly. There is a small, free visitor parking lot behind the store, accessible from 500 West. There are two accessible parking spots behind the store. There is approximately a 50 yard walk from the accessible spots to our back door. The back door is locked during business hours, but we can let people in through the door if notified in advance.

Public Transportation

Under the Umbrella is located immediately south of the Old GreekTown TRAX Station on the Blue Line. This is the very western edge of the free fare zone. You can find a map of the free fare zone here. Each Blue line train has a concrete ramp leading to where the front of the train will arrive. Wait at the top of the ramp and the train operator will open the door and assist you with boarding. You can learn more about accessibility on TRAX here.

There is a green bike station immediately east of our front doors. Green bikes cost $7 a day for unlimited 30-minute rides. Rides between 31 and 60 minutes will result in an additional $5 charge. You can find more information, including green bike stations around the city, here. There is a public bike parking rack on 200 south just west of our front doors. We do not have space in the store for you to bring your bike in.


The main entrance to Under the Umbrella is located on the southwest corner of 200 South and 500 West. The entrance is wheelchair accessible and has an automatic door opener. The back door is locked during business hours, but we can let people in through the door if notified in advance.


The restroom at Under the Umbrella is a single-stall gender-inclusive restroom. It is wheelchair accessible, with grab bars beside and behind the toilet. The door is 32 inches wide and is not automatic. The sink is approximately 40 inches tall with open space below. 

There is also a changing station in the restroom, as well as free condoms, tampons, and pads.


The check out counter is 32" high.

Retail Floor

The main retail floor is a long wide aisle with at least 33" between all shelves and tables. Specific information coming soon.


Meeting Rooms

Both meeting rooms are accessible. Specific information coming soon.


All seating at Under the Umbrella is accessible for all bodies, including size. We have four folding chairs with extra-large seats that accommodate up to 650 pounds. 

Sober Space

Under the Umbrella is a sober space accessible to all ages.


Due to the retail nature of the store, Under the Umbrella is not a fragrance-free space. Some items we carry, including candles and soaps, are fragrant. We do ask that visitors please refrain from wearing perfumes, colognes, or other scented products (including essential oils) and smoke at least 20 feet away from the entrance to the space.

Safety for People of Color

Utah is predominantly white, which means there are even fewer places where the safety and comfort of queer people of color are prioritized. The owner of Under the Umbrella is white, and we recognize that there are limits to how comfortable we can make a space for people of color. However, we want to make it clear up front to other white people that this space prioritizes the safety, accessibility, and comfort of people of color over white comfort.

About the Area

Under the Umbrella is located near Rio Grande neighborhood of downtown Salt Lake City. This means that there are often unsheltered and homeless people near our store--oftentimes including directly outside our front door and inside the store. We expect visitors to respect the humanity and dignity of these individuals. 


Under the Umbrella is a pet-friendly space, but we ask that all pets be on leash. Water and dog treats are available for free. If service animals are present, pets may be asked to leave to avoid interfering with any tasks the service animals may need to complete. 

Captions and Alt Text

All images on our site and social media sites include image descriptions and alt text. All video includes subtitles and/or transcripts. Some may also include ASL interpretation.


If any images or videos on our sites do not include captions or descriptions, please let us know.

Accessibility Requests

Please reach out to with any questions, suggestions, or requests. 

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